Refund Policy

General Refund Guidelines

At BRENTRES, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we are here to help.

Eligibility for a Refund

To be eligible for a refund:

• You must submit a request within 30 days of purchase.
• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.

Non-refundable Items

Certain items cannot be refunded, including:

• Gift cards
• Downloadable software products
• Personalized items

Refund Process

If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Contact Information

If you have any questions regarding our refund policy, please contact us through our website or call us at +1 (555) 123-4567.